Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to firstname.lastname@example.org.
- Pre Sale Questions
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Usually it can take between 7-15 Business Days For Your Product To Show Up At Your Door Step
At This Time We Only Offer One Shipping Method We Hopefully in the Future Can Offer faster Shipping
We do accept returns in respect to the following conditions:
- The item must have been sold on our online store - The item shouldn't have been used in any way - The return or exchange request is made within 15 days of delivery - The return is made within 30 days of the return or exchange request To ask for a return, please contact our support using our helpdesk.:
We do accept exchanges and they follow the same conditions as returns In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it). Additionally, you can track the status of your order from your "order history" section on your account page on the website.
You can purchase on our website using a debit or credit card. We additionally offer support for PayPal, Amazon Pay, Apple Pay, and Google Pay. You can chose these payment methods at checkout.
We currently don't have any physical stores under our brand name. However, we do have several distributors in Europe, China And Usa